Place your order before December 18th to get your Ree Projects order in time for the Holidays.
All orders are shipped with DHL Express for fast and secure shipping.
We offer free EU shipping on all orders and free worldwide shipping on all orders above €695

Please note, we offer an extended return period of 30 days for all orders placed in December.

Ree Projects offers worldwide shipping. If you’re unable to select your country, please contact us at customerservice@gmail.com, and we will do our best to accommodate your shipping needs.

We will provide the tracking number with a shipping confirmation email.

Once you place your order, we typically process it within 1-3 business days. After processing, delivery times vary based on your location:

• Domestic orders: The Netherlands, Belgium, Germany, Luxembourg, 1-3 business days
• Rest of EU orders: 4-6 business days
• Worlwide: UK, USA, Canada, Switzerland, Norway, 4-6 business days
• Rest of the world: 4-7 business days

Please note that delivery times may be affected by factors such as holidays, customs delays, or other unforeseen circumstances. If you have any questions about your order, feel free to reach out to customerservice@reeprojects.com

DOMESTIC / EU ORDERS

For domestic orders and orders shipped within the EU the prices includes taxes and duties.

INTERNATIONAL ORDERS

International orders outside the EU are shipped with DAP incoterms , you will be charged for import duties and taxes by your local customs authority.

The costs are directly related to the value of the ordered goods, the materials used, and their country of origin. Since customs duties vary by country, we recommend consulting your local customs authorities to understand potential charges before placing an order with us. Please note: Switzerland and the United Kingdom are non-EU members, and all imported goods are subject to customs clearance, which will require the payment of import duties.

Please note that all duty and sales taxes are non-refundable through Ree Projects. However, you may be able to recover these by contacting your local customs bureau directly.

Ree Projects has a 14-day return policy. You can return your item within 14 days from when your order has been delivered and ship it back for a refund. For return requests, please submit your return request by customerservice@reeprojects.com

Returns can only be accepted and refunded when received within 14 days - in its original packaging without any damage or traces of use. Promotions, sale items, marked down products, giftcards or GWP's are excluded and cannot be returned or refunded.

Currently we do not offer any exchange service. If you would like to exchange your purchase, you may return the item for a store credit and place a new order.

If your parcel arrives damaged, please contact our Customer Service Team at customerservice@reeprojects.com. Be sure to take photos of the damaged parcel and retain the packaging for inspection by our courier.

If an item is faulty, wrong or arrives damaged, please contact our Customer Service immediately upon receiving the item for futher assistance customerservice@reeprojects.com

Your refund will be processed within 7-15 business days after we receive the returned items. Please note that we reserve the right to decline a refund if the item is not returned in its original condition (e.g., worn, damaged, or missing packaging). The refund will be issued directly to the payment method used for the original purchase, with return shipping costs, taxes, and duties deducted.

We do not accept returns or offer refunds for sale items purchased through our webshop. In exceptional cases, we may issue a store credit or a non-refundable gift voucher.